We aim to provide excellent aftersales service from the moment you get in touch with us, to when you ride home.
Our technicians are trained by Ducati, with the skills and
tools needed to carry out all those fundamental procedures that will ensure
your Ducati continues to perform at the highest level.
We can look after non-franchise bikes too so, if you have
more than one bike, we can be your one-stop workshop.
For workshop bookings and enquiries, please email: Service@ducatibournemouth.co.uk
Booking
Your first point of contact will be Mike who will book your
motorcycle in, making sure to get full details of any issues or concerns you
may have and advising of scheduled maintenance requirements.
Get in touch with Mike by emailing service@ducatibournemouth.co.uk
or calling 01202 001199.
Dropping off your bike
We are open from 9am Tuesday to Saturday but, if you need to
drop your bike off earlier, just let us know.
If you can’t get to us, our drivers - Jack and David - can
collect your bike during normal working hours. This will need to be arranged at
time of booking. There is a collection fee of £36 including VAT for bikes outside
of the BH area.
Loan bikes are available by prior arrangement, depending on
availability - please let us know if you will need one at time of booking…or
why not book a test ride on one of our latest demonstrators?
Keeping in touch
We will keep you regularly updated on your bike while it is
in our care.
Should any additional work be identified during the booking,
we will send you a video to clearly show the recommended work and a full
quotation will be provided. We will not undertake any additional work without
your prior agreement.
Every Ducati that enters our workshop will be checked for outstanding recalls or updates. Any recall work is free of charge, but we will still notify you in advance.
Collecting your bike
Mike will have everything ready for you on arrival, but we
also offer the opportunity to talk with the technician who worked on your bike
- Callum, Tom or Luke – if you would like to do so. They are happy to talk
through your bike while up on the ramp and answer any questions you may have.
We look forward to welcoming you at Ducati Bournemouth soon.
SALES
Monday to Saturday: 9:00am to 5:00pm
Sunday: CLOSED
WORKSHOP
Tuesday to Saturday: 9:00am to 5:00pm
Sunday: CLOSED
Monday: CLOSED
